Useful Information


Urgent Telephones

Ambulance : 112
Police : 155
Police Station : +90 242 814 1545
Gendarme : 156
Fire : 110
Wake up Service : 135

Useful Telephone Numbers
Kemer Government Hospital : +90 242 814 15 50
Kemer Health Center : +90 242 814 11 41
Tourism İnformation : +90 242 814 11 12 - 814 15 37
Post Office : +90 242 814 13 32

Kemer Anadolu Hospital



Yeni Mahalle Atatürk Blv. 07980 Kemer/Antalya



+90 (242) 814 59 70 (pbx)



+90 (242) 814 5974




At cash points -AMT

Take care at cash points. Think about when you need to withdraw cash - 2pm in the afternoon when there are other people are about is better than 2am in the morning when the street is quiet.

Check the machine has not been tampered with, check the slot for a plastic sleeve which thieves insert to retain your card.
These have tiny protrusions at either end to allow the thief to remove it. These can be felt by running your finger along the slot. If you find one take it out inform the Police and the bank as soon as possible.
Take out only what you need don't walk around with bundles of cash in your pockets.
If you see somebody suspicious hanging around the cash point walk away and go back later.
Don't keep your pin number with your cash card. If you have trouble remembering it incorporate it into a telephone number so it is not as obvious
Don't ask people to withdraw cash on your behalf and never give your cash card/pin number or details of your bank account to anyone.

Please note that bringing into or out of the country, together with consumption of, marijuana and other narcotics is strictly forbidden and is
subject to heavy punish¬meant. If you have prescribed medication, which you need to take on holiday with you, you will need a doctor's note and/ or a copy of your prescription which can be sent to our office for translation.

Medical Treatment
You will need to pay for any medical treatment which you receive in Turkey. For this reason it is advisable to take out medical insurance before traveling. It is not difficult to find English-speaking doctors in all but the most remote areas. There are also foreign run hospitals in many of the larger towns and resorts. There are pharmacies in most places with trained.


Mobile Phones
The major GSM operators in Turkey are Turk cell, Vodafone and Avea. You can use your mobile phone in Turkey if your provider has enabled international roaming. However if you intend to stay for a long time in the country or make several calls, it may be preferable to buy a local prepaid SIM card.
Take your mobile phone and passport to a Turkish mobile phone shop where your new SIM will be registered along with your handset's IMEI number and your personal information. (Unregistered phones will be blocked and unable to receive or make calls.)

Turkey has very wide mobile coverage networks so you shouldn't’t have any problems in the main cities and tourist resorts.

There are two types of police in Turkey - civil police and military police jandarma. In many areas you will find that there is just one or the other, and that both fulfil the same function. In some places, there are also specialist tourist police.

If you need to report a crime you should go to the nearest police station to where the crime occurred. In tourist areas there will usually be someone available who speaks English or you can request a translator. You will usually be asked to submit and sign a statement. It is advisable to request a copy of any documents in case you need them at a later stage.

Post Office Services
Turkish post offices are easily recognizable by the yellow and black 'PTT' signs.
Major post offices are open from 08.00-00.00
Monday to Saturday and from 09.00-19.00 on Sundays.
Smaller offices are open from 8.30-12.30 and from
13.30 - 17.30 and may be closed at weekends.

As well as selling stamps and telephone tokens and cards, some post offices will exchange cash as well as international postal orders and travelers' schedules.


Taxis are easy to spot as they are all bright yellow in color. All have a meter, and you should ensure that this is switched on at the beginning of your journey. There are two tariffs 'gunduz' for journeys which take place during the daytime and 'gece' for those which take place at night, which are charged at a higher rate. If you are traveling outside the city boundaries it is usual to agree a fixed rate in advance.

You can drive in Turkey with EU, US or International driving licence. You should have your driving licence, your passport and insurance documents of the vehicle with you in the car at all times, as you will need it if you are involved in an accident.

All of the major international car rental companies, as well as a number of local ones, have offices at airports and all major
centers. Turkish road signs conform to the International Protocol on Road Signs and archaeological and historic sites are indi¬cated by yellow signs.
Turkey has a good network of well-maintained roads. There is a 50 km per hour speed limit within urban centers and 90 km outside urban centers (120 km on Motorways).

Petrol stations are fairly easy to find and on main highways, they are often open 24hrs and have restaurants and other facilities attached. Unleaded (kurşunsuz) petrol is easily available.

Garages for repairs are often concentrated on certain streets within a town or can be found on highways. If you are planning on driving to Turkey, as well as your passport, you will need to take your international driving licence, car registration documents and international green card (insurance card) with the TR sign clearly visible (NB: This can be purchased on arrival at the border).

You can bring your own car into the country for up to six months. If you wish to keep you car in Turkey for more than six months, you are liable to pay import tax.

While planning your trip to Turkey do not forget to check your passport if it is valid for at least 90 days.
Depending on your nationality, most probably your stay as a tourist is limited up to 3 months for a period of 180 days.
You bay your visa on internet on:

Although tap water is chlorinated and, therefore, safe to drink, bottled water is recommended, which is readily and affordably available.